This Privacy Policy explains how 99zebras (“99zebras,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our website, hosted agreement pages, consent capture tools, APIs, dashboards, billing flows, and related services.
99zebras provides compliance and evidence tools that help businesses create, maintain, verify, and export records of agreement acceptance, including clickwrap consent records.
By using 99zebras, you agree to the handling of personal information as described in this Privacy Policy.
1. Information we collect
We may collect the following categories of information.
Account information
When you create an account, subscribe to a plan, request support, or use the service, we may collect information such as your name, business name, role, login details, support messages, and other information you choose to provide.
Consent and evidence record information
99zebras is designed to help customers create records of agreement acceptance. These records may include agreement names, agreement versions, acceptance events, timestamps, subject or user identifiers, IP addresses, user-agent information, content hashes, signatures, verification data, export history, and related technical metadata.
Some of this information may relate to our customers’ own users, customers, employees, contractors, or other individuals whose consent records are captured through 99zebras.
Technical and usage information
We may collect information about how the website and service are accessed and used, including browser type, device information, pages viewed, API requests, log data, error data, security events, authentication activity, and approximate location derived from technical information such as IP address.
Billing and subscription information
If you purchase a paid plan or make a payment, your payment may be processed by a third-party payment provider. We may receive limited billing-related information, such as plan type, subscription status, invoice details, tax information, payment status, and transaction identifiers.
We do not receive or store complete card numbers, card security codes, or full payment credentials on our own servers.
Communications information
If you contact us through the website, request support, submit a form, or otherwise communicate with us, we may collect the content of your message and related details needed to respond.
Cookies and similar technologies
We may use cookies and similar technologies to operate the website, support login sessions, remember preferences, understand usage, improve the service, prevent fraud, and maintain security.
You can control cookies through your browser settings, but disabling some cookies may affect how the website or service works.
2. How we use information
We use personal information to:
- provide, operate, maintain, secure, and improve 99zebras;
- create, verify, retain, and export consent evidence records;
- authenticate users and protect accounts;
- process payments, subscriptions, invoices, billing, and related records;
- provide customer support and respond to inquiries;
- monitor reliability, debug errors, and improve performance;
- detect, prevent, and investigate fraud, abuse, misuse, and security incidents;
- enforce our terms, policies, and agreements;
- comply with legal, regulatory, tax, accounting, and contractual obligations;
- protect the rights, safety, and integrity of 99zebras, our users, customers, and others.
3. Customer-controlled records
Where a customer uses 99zebras to capture consent records from its own users, customers, employees, contractors, or other individuals, the customer is responsible for deciding what information is collected, why it is collected, and how long it should be retained.
In those cases, 99zebras acts primarily as a service provider or processor on behalf of the customer, subject to our agreement with that customer.
Customers are responsible for providing any required privacy notices, obtaining any required permissions or consents, and ensuring that their use of 99zebras complies with applicable laws.
4. Payments
If you make a payment through 99zebras, payment information may be collected and processed by a third-party payment provider according to that provider’s own privacy policy and legal terms.
We may receive limited payment-related information, such as payment status, billing details, invoice details, subscription status, tax information, and transaction identifiers.
We do not receive or store complete card numbers, card security codes, or full payment credentials.
5. How we share information
We may share information with the following categories of recipients.
Service providers
We may share information with trusted service providers that help us host, operate, secure, monitor, analyze, support, or improve the service.
Payment processors
We may share limited information with third-party payment processors for payment processing, subscription management, fraud prevention, tax, invoicing, and related billing functions.
Customers and authorized users
Information may be visible to customers and authorized account users where it forms part of an account, consent record, hosted agreement page, evidence export, audit log, or related service function they control.
Legal and safety purposes
We may disclose information where required by law, regulation, legal process, or governmental request.
We may also disclose information where we believe it is necessary to protect rights, safety, security, service integrity, or to prevent fraud, abuse, or misuse.
Business transfers
If 99zebras is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate safeguards where required.
6. International processing
We may process and store information in countries other than the country where you live or where your business is located.
Where required by law, we use appropriate safeguards for international transfers of personal information.
7. Retention
We retain information for as long as reasonably necessary to provide the service, maintain accounts, process billing, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of our systems.
Consent evidence records may be retained for extended periods because they are created for legal, compliance, audit, and dispute-resolution purposes.
Some deletion requests may be limited where information must be retained for legal, security, accounting, contractual, or evidence-integrity reasons.
8. Security
We use technical and organizational safeguards designed to protect personal information, including access controls, logging, encryption where appropriate, monitoring, and operational security practices.
No method of transmission or storage is completely secure. We cannot guarantee that information will always be completely secure.
9. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information.
Some requests may be limited where information is controlled by one of our customers, or where information must be retained for legal, security, accounting, contractual, or evidence-integrity reasons.
To make a privacy request, please use the Contact page on our website.
10. Children
99zebras is intended for business use and is not directed to children. We do not knowingly collect personal information from children.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date.
Where required, we may provide additional notice of material changes.
12. Contact
For privacy questions, support requests, or privacy rights requests, please use the Contact page on our website.