This Privacy Policy explains how 99zebras (“99zebras,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with our websites, hosted agreement pages, consent capture tools, APIs, and related services.
1. What 99zebras does
99zebras provides compliance and evidence tools that help businesses create records of clickwrap consent, including the agreement version shown, acceptance timestamp, subject identifiers, IP address, user-agent information, content hashes, signatures, and related export history.
2. Information we collect
We may collect the following categories of information:
- Account and contact information, such as name, business name, email address, role, and customer support messages.
- Consent record information, such as agreement names, versions, user or subject identifiers, acceptance events, IP address, user-agent information, timestamps, hashes, and signatures.
- Usage and technical information, such as log data, device information, browser type, pages viewed, API requests, and security events.
- Billing information, such as plan, invoice, tax, and payment status information. We use payment processors such as Stripe to process payments and do not store full card numbers on our own servers.
- Communications information when you contact us, request a demo, join early access, or ask for support.
3. How we use information
We use information to:
- Provide, operate, secure, and improve 99zebras.
- Create, verify, maintain, and export consent evidence records.
- Authenticate users, prevent abuse, monitor service reliability, and investigate security issues.
- Provide customer support, respond to inquiries, and communicate service updates.
- Process payments, manage subscriptions, send invoices, and maintain business records.
- Comply with legal, regulatory, tax, accounting, and contractual obligations.
4. Payments
Payments may be processed by Stripe. When you make a payment, Stripe may collect and process payment information according to its own privacy policy and legal terms. We receive limited payment-related information from Stripe, such as payment status, billing details, and transaction identifiers, but we do not receive or store complete card details.
5. How we share information
We may share information with:
- Service providers that help us host, operate, secure, analyze, support, or bill for the service.
- Payment processors, including Stripe, for billing, fraud prevention, tax, and payment processing.
- Customers and authorized users, where information is part of an account, consent record, or evidence export they control.
- Legal, regulatory, or public authorities when required by law or to protect rights, security, and integrity.
- Successors in connection with a merger, acquisition, financing, reorganization, or sale of assets.
6. Retention
We retain information for as long as needed to provide the service, maintain evidence records, comply with legal obligations, resolve disputes, enforce agreements, and protect the integrity of our systems. Consent records may need to be retained for extended periods because they are created for legal, compliance, audit, and dispute-resolution purposes.
7. Security
We use technical and organizational safeguards designed to protect information, including access controls, logging, encryption where appropriate, and security monitoring. No system is completely secure, and we cannot guarantee absolute security.
8. International transfers
We may process and store information in countries other than where you live or where your business is located. Where required, we use appropriate safeguards for international transfers.
9. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information. Some requests may be limited where information must be retained for legal, security, accounting, or evidence-integrity reasons. To make a request, contact us at hello@99zebras.com.
10. Cookies and similar technologies
We may use cookies and similar technologies to operate the website, remember preferences, understand usage, improve the service, and protect against fraud or abuse. You can control cookies through your browser settings.
11. Children
99zebras is intended for business use and is not directed to children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and provide additional notice where required.
13. Contact
For privacy questions or requests, contact 99zebras at hello@99zebras.com.